At 1mdbet, the privacy of our Malaysian players is more than a legal obligation — it is a moral responsibility we take seriously. This Privacy Policy transparently explains how we manage your information, who can access it, and what rights you hold as the owner of that data.
Your data is protected by 256-bit SSL encryption and strict privacy practices in compliance with the Malaysia Personal Data Protection Act (PDPA) 2010.
1mdbet's Six Core Privacy Principles
1mdbet collects only the data strictly necessary to provide its services. We do not collect excessive or irrelevant personal information beyond what is needed to operate the platform.
All data is stored on servers protected with 256-bit SSL encryption. Access to players' personal data is strictly limited to staff who require it for operational purposes only.
1mdbet has never and will never sell, rent, or disclose players' personal data to third parties for commercial marketing purposes without your explicit consent.
As a 1mdbet player, you have the right to access, correct, or request the deletion of your personal data at any time by contacting our support team.
We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings or via the settings panel within your 1mdbet account.
This Privacy Policy is updated periodically to reflect changes in law, technology, or how we operate. You will be notified of any material changes.
This Privacy Policy ("Policy") is published by 1mdbet ("we", "our platform") and applies to all users who access or use the website, mobile application, and any online services provided by 1mdbet ("Platform").
This policy explains:
1mdbet complies with the Malaysia Personal Data Protection Act (PDPA) 2010 and all related regulations in handling your personal data. By using the 1mdbet platform, you consent to the collection and use of your information as described in this Policy.
This policy applies in conjunction with Terms & Conditions 1mdbet. In the event of any conflict between the two documents regarding privacy, this Privacy Policy shall take precedence.
1mdbet collects your personal data through various means as you use our platform. The data collected can be categorised as follows:
1mdbet uses the personal data collected solely for the following purposes:
1mdbet does not sell, rent, or disclose your personal data to any third party for marketing or commercial purposes without your explicit consent. However, we may share your data in the following limited circumstances:
In all data-sharing instances, 1mdbet ensures that your data is shared only to the extent necessary and that recipients are bound by equivalent data protection obligations.
The security of your personal data is a top priority at 1mdbet. We implement comprehensive technical and organisational security measures to protect your data from unauthorised access, loss, or disclosure:
While we take all reasonable measures, no security system can guarantee 100% complete protection. You also have a responsibility to keep your 1mdbet account password and login credentials secure.
The 1mdbet platform uses cookies and similar tracking technologies to enhance the user experience and help us understand how players interact with our platform. The following are the types of cookies we use:
Managing Cookies:
You can manage and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or user experience of the 1mdbet platform.
As an online platform, some of the data we collect may be stored or processed on servers located outside Malaysia. When this occurs, 1mdbet ensures that such data transfers are carried out with appropriate safeguards, including:
Regardless of where your data is stored, the level of protection provided will be at least equivalent to the standards set out under Malaysia's PDPA 2010.
1mdbet retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by Malaysian law. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account data | For the duration of the active account | Service operations |
| Financial transaction records | 7 years after transaction | Malaysian legal obligations |
| KYC Documents | 5 years after account closure | PDPA & AML Compliance |
| Support communication logs | 3 years | Dispute resolution |
| Analytics cookie data | 13 months | Platform analytics |
| Security log data | 2 years | Fraud detection |
Once the retention period expires, data will be securely deleted or anonymised.
As a user of the 1mdbet platform and owner of your personal data, you have the following rights under Malaysia's PDPA 2010:
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to any inaccurate or incomplete data via your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for specific purposes, including direct marketing.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances during an investigation or dispute.
To exercise any of the above rights, contact the 1mdbet support team via live chat or email at privacy@1mdbet.biz. We will respond within 30 business days.
The 1mdbet platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
During the registration process, 1mdbet requires age verification and reserves the right to request age verification documents (such as MyKad) at any time. Should we become aware that personal data of an underage individual has been inadvertently collected, we will take immediate steps to delete that data and close the account in question.
If you believe that a minor has registered on the 1mdbet platform, please contact us immediately at support@1mdbet.biz.
The 1mdbet platform may contain links to third-party websites for reference or additional information purposes. This Privacy Policy not applicable to those third-party websites.
1mdbet is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any site you visit via links from the 1mdbet platform.
If you have any questions or concerns, or wish to exercise your rights in relation to this Privacy Policy, please contact the 1mdbet privacy team via:
1mdbet reserves the right to amend this Privacy Policy from time to time to reflect changes in Malaysian law, industry practices, or how we operate. Material amendments will be communicated to you via in-platform notifications or through your registered phone number. The date of the latest update will always be displayed at the top of this page.
Your continued use of the 1mdbet platform following any amendments to this Policy will be considered your acceptance of those changes.
FAQ – 1mdbet Privacy Policy